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    <P class="section_heading_con"> Concordia Virtual Private Network (VPN)</P>
    <p>Concordia University's Virtual Private Network (VPN) service allows   off-site Concordia University students, faculty, and staff access to services   restricted to computers registered with Concordia IP addresses such as: </p>
    <ul>
      <li>Library databases
      <li>Exchange/IMAP/POP access to Concordia University Microsoft Exchange Server
      <li>Special access to systems for computer system administrators </li>
    </ul>
    <p>For example, if you want to access any of the above services from home and you   have a subscription to an ISP such as Bell Sympatico or Videotron then you will   need to use the Concordia University VPN service. </p>
    <p>The Concordia University VPN service is solely for academic or work related   use. While using the VPN service, your computer becomes part of the   university network and is subject to Concordia University's <a href="http://web2.concordia.ca/Legal_Counsel/policies/english/VRS/VRS-30.html">Policy   on Computing Facilities</a>. It is important to note that file-sharing and   peer-to-peer applications, such as Kazaa, Gnutella, and BitTorrent are forbidden   on the Concordia network. Use of these types of programs may result in immediate   suspension of your VPN account. Please ensure that these applications are not   running prior to connecting to the Concordia VPN service.
    <p><strong>Note:</strong> During an active VPN session, <em>all</em> of   your internet traffic is routed through Concordia University's network. This   will result in lower response times when accessing non-Concordia internet   resources. Some internet resources will not be available at all because they are   blocked at Concordia University's gateway. <strong>Please disconnect your VPN   session if you are not using Concordia University services.</strong>
    <p>What you need in order to use the Concordia University VPN service:
    <ul>
      <li>An active <a href="http://helpline.concordia.ca/infonotes/general/portal.shtml#netname">NetName</a> account.
      <li>Cisco VPN Client software installed and configured on your computer. </li>
    </ul>
    <h3> VPN Software Client   Downloads </h3>
    <p style="margin-bottom: 0;">Click on the link which corresponds to your operating system to download the   installation software.</p>
    <ul style="margin-top: 0">
      <li><a href="http://rorschach.concordia.ca/neg/vpn/Windows/vpnclient-winx86.exe">Windows   2000/XP/Vista (32-bit only) with Cisco VPN Client</a>
      <li><a href="http://rorschach.concordia.ca/neg/vpn/Win-64Bit/vpnclient-winx64.exe">Windows   2000/XP/Vista/7 (64-bit only) with Cisco VPN Client</a>
      <li><a href="http://rorschach.concordia.ca/neg/vpn/MacOSX/vpnclient-MacOS10.3orOlder.dmg">Mac   OS 10.3 or older</a>
      <li><a href="http://rorschach.concordia.ca/neg/vpn/MacOSX/vpnclient-MacOS10.4or10.5.dmg">Mac   OS 10.4 or 10.5</a>
      <li><a href="http://rorschach.concordia.ca/neg/vpn/Linux/vpnclient-linux.tar.gz">Linux</a>
      <li><a href="http://rorschach.concordia.ca/neg/vpn/Solaris/vpnclient-solaris.tar.Z">Solaris</a>      </li>
    </ul>
    <br>
    <h3>Configuration</h3>
    <p>Follow the links provided based on the operating system you are using; you   will find screenshots and details on these pages describing how to connect to   the Concordia VPN service. </p>
    <ul>
      <li><a href="http://rorschach.concordia.ca/neg/vpn/general_info/windows-config-Cisco.html">Windows with Cisco VPN   Client</a>
      <li><a href="http://rorschach.concordia.ca/neg/vpn/general_info/macosx-config.html">Mac OS X</a>      </li>
      <li><a href="http://rorschach.concordia.ca/neg/vpn/general_info/macos-config-10.6.html">Mac OS 10.6       </a>
<li><a href="http://helpline.concordia.ca/network/vpn/Unix.shtml">Linux, Solaris</a></li>
    </ul>
    <h3>General Information </h3>
    <ul><li><a href="http://helpline.concordia.ca/network/vpn/Protection.shtml">Protecting Your PC</a>    </li>
      <li><a href="http://alcor.concordia.ca/general_info/rules.html">Rules and   Regulations</a></li>
    </ul>
    <p>&nbsp;</p>
    <h3>PDAs, Mobiles</h3>
    <p>IITS does not provide support for handheld devices (<em>i.e.</em>, cell phone,   Blackberry) however there are some products on the market that may assist in   connecting to the Concordia network: </p>
    <ul>
      <li>AnthaVPN: Produced by WorldNet21 (They claim to have support for Concordia's   particular equipment so this software might be useful). </li>
    </ul>
    <h3>Support</h3>
    <p>Please do not hesitate to contact the IITS Helpline at (514) 848-2424 ext. 7613 or by email at <a href="mailto:help@concordia.ca">help@concordia.ca</a></p>
    <p>The Helpline will require the following information:</p>
    <ul>
      <li>Netname</li>
      <li>Description of the error. (If possible, include   a screenshot)</li>
    </ul>
    <p>&nbsp;</p>
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